Payment Processing Specialist-CBO

  • DULUTH, MN
  • ST LUKE'S HOSPITAL
  • 01 Central Billing Department
  • Full-time - Days - 8 hours
  • Clinics
  • FTE: 1
  • Req #: 21357
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Summary

  • JOB SUMMARY
    • The Payment Processing Specialist, under the direction of the Manager, Central Billing Office, is responsible for accurately posting payments and allowances to patient accounts, balancing daily posting logs, and applying line item coding for accurate account information.
  • MINIMUM QUALIFICATIONS
    • Education: High School Graduate or equivalency.
    • Experience: Related experience in data entry and working with automated systems/computer technology.
    • Licensure/Certification/Registration: N/A
  • PREFERRED QUALIFICATIONS
    • Education: College course work in accounting and/or computer science and/or (see Experience).
    • Experience: Payment posting experience.
    • Licensure/Certification/Registration: N/A
  • KNOWLEDGE, SKILLS AND ABILITIES
    • Knowledge of basic communication skills, computerized office applications, customer relations principles and telephone answering. Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy. Ability to do straight copy typing and perform accurate computer keyboard entry. Ability to establish and maintain empathic, respectful and positive customer relations behaviors and to effectively communicate with staff and customers both in telephone and in person. Ability to use the telephone. Ability to write legibly, see, hear, read, speak English.

       

    • READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
    • WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.
    • SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.
    • MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
    • REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • PHYSICAL DEMANDS AND ENVIRONMENT
    • PHYSICAL DEMANDS
      • Able to walk, bend, reach, sit for eight (8) hours, lift objects up to twenty-five (25) pounds in weight.
      • Stand - Occasionally Under 1/3 (1-2.5 hours)
      • Walk - Occasionally Under 1/3 (1-2.5 hours)
      • Sit - Continuously Over 2/3 (5.5 – 8 hours)
      • Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 – 8 hours)
      • Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours)
      • Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours)
      • Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)
      • Talk or hear - Continuously Over 2/3 (5.5 – 8 hours)
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      LIFTING REQUIREMENTS
      • Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)
      • Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)
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      WORK ENVIRONMENT
      • Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)
    •  

      WORKING CONDITIONS
      • Works in a normal office environment in a physician clinic setting.
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